Items are wrapped in tissue paper and shipped in a sturdy recycled cardboard box or envelope.
Gift wrapping available if requested.
Upon receiving payment, I will send you a confirmation email. Most items are made unique to you....but can be shipped within a week. If for any reason I cannot ship within a week or within the timeframe listed on the Etsy site. I will contact you and advise immediately.
Traditionally, I ship via UPS First Class Mail. If Priority Mail is more cost effective, I will use it. In the case of shipments outside of the US, the buyer is responsible for any customs fees. I traditionally ship on Monday and Thursday of each week.
I would like for my clients to be completely happy with their purchases and I believe that you will be delighted with my "unique-to-you" handmade items. However, should something be not to your liking,
I will gladly accept an exchange or return within 5 days of receipt. Please convo me right away upon receipt, if there is an issue.
The item must be returned in the original condition, and KnottyLoop will issue a complete refund. Return postage must be covered by the buyer.